11.1 Proxy Server Settings
A proxy server is used to protect computers when connecting to the Internet. If your computer network uses a proxy server (many corporate networks do; most home networks do not) and you are accessing the camera from a PC connected to the same LAN as the camera, you may experience the following issues.
Camera cannot be accessed
Slow image refresh rate
Camera images cannot be seen
Audio features cannot be used
If your network uses a proxy server, we recommend setting your web browser to bypass the proxy server when accessing the camera from a PC connected to the same LAN as the camera.
Note
Consult your Internet Service Provider or network administrator to find out if your network uses a proxy server and consult your network administrator before changing your PC’s proxy server settings.
The video and audio features cannot be used when the camera is accessed through a proxy server requiring authentication.
How to bypass the proxy server when accessing the camera
1.
Start Internet Explorer.
2.
From the [Tools] menu, select [Internet Options...].
3.
Click the [Connections] tab, then click [LAN Settings...].
4.
If there is a check next to [Use a proxy server for your LAN], click [Advanced...].
If there is no check next to [Use a proxy server for your LAN], click [Cancel]. You do not need to change any settings.
5.
Enter the camera’s IP address in the field under [Do not use proxy server for addresses beginning with:].
6.
Click [OK].