4.2.1 Configuring the Camera to Use Viewnetcam.com
If you are interested in accessing your camera over the Internet, we recommend using Viewnetcam.com. Viewnetcam.com is a Dynamic DNS service designed for use with Panasonic Network Cameras. For more information about Viewnetcam.com, please visit http://www.viewnetcam.com for details.
There are two methods you can use to configure the camera to use Viewnetcam.com.
Using the [Internet] tab (recommended)
Using the [DynamicDNS] page
Note
If your router supports UPnP™ and you want to enable auto port forwarding as well as use Viewnetcam.com, use the procedure described in Enabling [Auto Port Forwarding] using the [Internet] tab.
If you have multiple cameras connected to the same network, only one of the cameras needs to be registered with Viewnetcam.com. All cameras connected to the network can be accessed from the Internet using your Viewnetcam.com URL (for example, ***.viewnetcam.com) and adding the desired camera’s port number after the URL. Example: http://***.viewnetcam.com:50000, http://***.viewnetcam.com:50001, etc. Note, however, if the camera that is registered to Viewnetcam.com is turned off and your ISP-provided global IP address changes, you will not be able to access any of the cameras.
To disable Viewnetcam.com service for this camera later, access the Viewnetcam.com website (http://www.viewnetcam.com) and cancel your registration.
It may take up to 30 minutes before the camera can be accessed over the Internet.
Configuring the camera to use Viewnetcam.com from the [Internet] tab
1.
Click the [Internet] tab.
2.
Under [Viewnetcam.com Registration], select [Register with Viewnetcam.com].
3.
Click [Save].
4.
When [Setup completed] is displayed, click [Go to Viewnetcam.com Registration page].
The Viewnetcam.com website is displayed. Follow the on-screen instructions to register with Viewnetcam.com.
When [Setup completed] is displayed, the addresses for accessing the camera over the LAN and over the Internet are displayed.
5.
Click [To Single Camera page].
Configuring the camera to use Viewnetcam.com from the [DynamicDNS] page
1.
Click the [Setup] tab.
2.
On the left side of the screen under [Basic], click [DynamicDNS].
3.
Select [Viewnetcam.com], then click [Next].
4.
Click [Save].
When setup is complete, [Success!] is displayed.
5.
Click [Go to Viewnetcam.com page].
6.
Click [Your Account Link].
7.
The Viewnetcam.com website is displayed. Follow the on-screen instructions to register with Viewnetcam.com.
If the Viewnetcam.com website is not displayed, confirm that your PC can access the Internet, then click your web browser’s refresh button.
When registration is complete, you can access the camera using the Viewnetcam.com URL you selected during registration. Note that you can access the camera using this URL only from a PC that is not connected to the same network (LAN) as the camera.
Note
If you have already registered with Viewnetcam.com, your personalized URL is displayed. This is the address you can use to access the camera over the Internet. You can also access the URL displayed next to [Your Account Link] to view your Viewnetcam.com registration information.
If [Your Account Link] is not displayed, confirm that you have registered with Viewnetcam.com and that your PC can access the Internet, then click your web browser’s refresh button.
Typically [Global IP Address Notification Method] should be set to [Normal]. If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam.com, select [Advanced]. In this case, UPnP must be enabled for the camera and for the router.
Confirming your Viewnetcam.com registration
You can confirm that the camera has been successfully registered to Viewnetcam.com.
1.
Click the [Maintenance] tab.
2.
On the left side of the screen under [Maintenance], click [Status].
3.
Under [Viewnetcam.com], confirm that [Enabled (2)] is displayed.
Note
If the status is displayed as [Expiration], confirm that you have registered with Viewnetcam.com, or restart the camera and access this page again.
Changing the Viewnetcam.com address update time
You can select how often the camera notifies the Viewnetcam.com server of its current global IP address.
1.
Click the [Setup] tab.
2.
On the left side of the screen under [Basic], click [DynamicDNS].
3.
Select [Viewnetcam.com], then click [Next].
4.
Select the desired setting for [Updating time].
5.
Click [Save].