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Problem
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Cause and Remedy
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Camera controls on the single camera page do not work.
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Your PC is not connected to the camera.
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Click your web browser’s refresh button. Confirm that the image refreshes, and then try again.
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The camera is not turned on.
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Confirm that the camera is turned on.
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Many users are operating the camera simultaneously.
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Wait for a while, then try again.
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The desired feature button or selector is not displayed in the operation bar.
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The desired features have been disabled for the general user or for guest users.
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Refer to the Operating Instructions and change the feature access level for the general user (see Creating or modifying a general user account) or for guest users (see Changing the features available to guest users) to allow access to the desired features.
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